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Rebooking calculator

A 30-second diagnostic for boutique travel teams

How much rebooking revenue is walking out the door?

Three numbers. One answer. Built on research from boutique travel operators.

Total individual travellers across all your trips last year — sum, don’t average.

Your typical daily rate per traveller. This is usually a more stable number than total trip value.

£

How many days a typical trip runs.

Most operators don’t track this. The default is the boutique-travel average — drag if yours is different.

20% about right for most boutique operators
0%25%50%
Worked example. 40 travellers × £500 per person, per day × 8-day average trip × 20% repeat rate. Use this example →

No email needed to see your number.

Your annual rebooking exposure

Your result

£128,000

walking out the door every year.

£640,000 over five.

Built on research from boutique travel operators.

Get the full diagnosis →

Here's the opening

Bring back just 1 in 4 of the clients who don't return, and that's £32,000 a year you keep.

40 travellers × £500/day × 8 days × 80% no-rebook = £128,000.

Put another way: 8 in 10 of next year’s trips will need to come from clients you haven’t met yet — just to match this year.

You’re not alone Most boutique operators we’ve spoken to are losing somewhere between £90,000 and £260,000 a year to clients who don’t come back. Different shapes — same gap.

This is the symptom. Not the problem.

Most boutique operators face the same gap: the trip ends, the relationship stops, and the next conversation never happens. It’s not a lead-gen problem — it’s an operations problem.

And most of it can be designed out of the day. What’s been missing is the operations layer to do it.

Get the full diagnosis. And be among the first to run on Waypoint.

We'll send you the Operations Gap Report — research on why this is happening across the category, and what's actually designable-out — and reserve your seat in the founding cohort.

We’ll only use your details to contact you about Waypoint. No spam, ever. Privacy.

What Waypoint does.

Waypoint is the operations layer for boutique travel teams. It sits beside the tools you already use and surfaces what needs your attention every morning, before you've started looking:

  • It queues the post-trip touchpoint the week a trip ends.
  • It flags the enquiry that's been quiet for three days.
  • It suggests the next destination for a repeat client whose booking window is approaching.

Across a year, catching those moments consistently is most of the £32,000.

See how Waypoint works →

← Run the numbers again with different inputs

Built on research from boutique travel operators. Most don't measure their rebook rate at all; the ones who estimated it put it under 1 in 5. The £ result on this page uses your inputs as a modelled example — annual gross revenue, not margin — and is intended as a directional diagnostic, not a forecast.